Telehealth

Cape Naturaliste Medical Centre offers 2 types of telehealth appointments: phone or video telehealth.

The Medicare rebate you will receive after your consultation will vary depending on the type of telehealth appointment you book.

Video telehealth appointments are considered best practice and Medicare offers rebates for a wide range of video telehealth appointment types.

To book video consults via our online booking platform Hotdocs, click here to book. After booking an appointment, you will receive an email with easy to follow instructions about how the video consult will be conducted.

To be eligible for MBS funded telehealth service you must have seen your GP or another GP at Cape Naturaliste Medical Centre for a face-to-face appointment at least once in the 12 months prior to the date of your telehealth consultation.

This means that if you haven't attended Cape Naturaliste Medical Centre for a face to face appointment in the previous 12 months, you will incur the full consultation cost and no Medicare rebate can be applied.

If you are experiencing any respiratory symptoms including fever, cough, runny nose, sore throat etc you will be required to book a Telehealth appointment before you can come in for a face to face appointment. If you require further review your doctor will arrange this with you over the phone. You will only be charged one private fee, even if two consultations are required. ​

Patients who present to the practice with respiratory symptoms are required to have had a negative COVID-19 PCR test within the last 3 days or negative RAT test within 1 day.​

If you need a script following your Telehealth consultation

If you require a script following your telehealth consultation we can arrange for it to be texted or emailed to you, or emailed directly to your preferred pharmacy.